Solutions

Repair procedures

11 procedures

Diagnostic procedures written the way a service manual should be: symptom, cause tree, tools, then the fix. Every step is reversible unless flagged.

By appliance

Washing machines

Dryers

Refrigerators

Dishwashers

Air conditioners

Ovens & ranges

Microwaves

Vacuums

Washing machines

4 procedures

WMWashing machinesdEdE1dE2

Cutaway line drawing of a washing machine door latch, striker and interlock assembly

LG washing machine dE, dE1 and dE2: door lock faults separated

The door looks shut but the cycle will not start, or stops part way with dE / dE1 / dE2. Sometimes the door will not release afterwards.

WMWashing machinesUEuE

Line drawing of a washing machine drum with laundry bunched to one side and a spirit level on the top panel

LG washing machine UE: unbalanced load, or something worse

The machine fills and refills at the end of the cycle, tries repeatedly to spin, then gives up with UE and clothes that are still soaking.

WMWashing machinesIE

Line drawing of two washing machine inlet hoses with their mesh filter screens lifted out

LG washing machine IE error: why the tub will not fill

The cycle starts, the drum turns briefly, then everything stops and IE (or 1E) appears. No water, or a trickle that never fills.

WMWashing machinesOE

Line drawing of an open drain pump filter flap with the emergency drain tube running into a shallow tray

LG washing machine OE error: clearing the drain path end to end

The cycle stops with water still in the drum and the display shows OE. The pump may hum without moving water, or stay silent.

Dryers

1 procedures

DRDryersd80d90d95

Cutaway line drawing of a dryer vent duct running to a wall outlet, blocked with lint

LG dryer d80, d90 and d95: restoring airflow through the whole duct run

Clothes take two or three cycles to dry, the drum smells hot, and d80, d90 or d95 appears near the end of the cycle.

Refrigerators

1 procedures

RFRefrigeratorsEr dHEr FFEr dS

Line drawing of a refrigerator evaporator coil iced into a solid block behind the removed rear panel

LG refrigerator not cooling: defrost, fans, and the demo-mode trap

The freezer still makes ice but the fresh-food compartment sits at room temperature, or both compartments drift warm while the compressor keeps running.

Dishwashers

1 procedures

DWDishwashersAEE1

Line drawing of a dishwasher base tray with the float switch sitting in a puddle of water

LG dishwasher AE leak error: finding water in the base tray

The cycle stops with AE (or E1) on the display and the drain pump runs continuously, even with the door open.

Air conditioners

1 procedures

ACAir conditionersCH05CH53

Line drawing of an outdoor air conditioner terminal block with its cover removed, showing three wires

LG air conditioner CH05: the indoor–outdoor communication line

The indoor unit powers up and the fan runs, but nothing gets cold and CH05 (or CH53) appears on the display or flashes on the indicator LEDs.

Ovens & ranges

1 procedures

OVOvens & rangesF9F1F3

Open oven range showing bake element, igniter and temperature sensor

LG oven range not reaching temperature: F9, igniter, element and sensor checks

The LG oven runs but takes too long to heat, never reaches the set temperature, or displays a heating fault code.

Microwaves

1 procedures

MWMicrowavesF5SE

Microwave oven door latch and switch area

LG microwave runs but does not heat: F5 and SE diagnosis

The microwave turns on, the timer counts down, but the food stays cold or the display shows F5 or SE.

Vacuums

1 procedures

VCVacuums

Cordless stick vacuum floor nozzle with brush bar and filter components visible

LG CordZero brush bar stops spinning or loses suction

The LG CordZero stick vacuum has a brush bar that stops rotating or the suction becomes noticeably weaker during cleaning.